A family office runs on trust. That trust is rarely tested.
The investment officer, the external manager, the lawyer, the trustee and the office's own staff are all trusted. No one inside the office has both the independence and the remit to test that trust, so the people, the agreements and the processes are rarely looked at together.
The head of the office is often expected to manage risk as well as investments, staff and reporting. Controls that a regulated bank would take for granted, such as segregation of duties, dual approval and independent reconciliation, are often informal or absent.
Dashed lines are relationships that are trusted but not independently tested.
When principals ask for an independent view
Most requests come at a point of change, or when something no longer adds up.
Before appointing a chief investment officer, external manager or senior adviser
At a generational handover, or a change of trustee, director or administrator
Before committing to a co-investment, fund or significant transaction
When reported performance and statements of account no longer agree
When one person has become the only point of contact with banks, managers or accountants
When instinct says something is wrong, but nothing is certain
Self-check
Where does your confidence rest?
Fathom is a private self-check of 20 questions. It compares how confident you are in the people around you with the evidence behind that confidence. It takes about six minutes. Your answers stay in your browser and are never sent to us.
family-related entities registered in DIFC by June 2026, up 36% year on year.
Fewer than half
of family offices worldwide have a formal governance framework with board-level oversight.
18%
of Gulf family businesses have a comprehensive succession plan in place.
More offices, more staff and a generation of handovers. Each adds people, agreements and processes around the principal that no one has yet looked at together.
Three questions every principal is entitled to ask
01
Who am I trusting?
Whether the people around you are who they say they are, and act in your interest.
02
Do the agreements protect me?
Whether the mandates, authorities and controls of the office work for you, not against you.
03
Can it be proven?
Whether a concern can be substantiated, or put to rest with evidence.
03The solution
An independent view, so that confidence rests on evidence
Kompass looks at the people, the agreements and the processes together, from a position that is independent of the office. Often, the evidence confirms that trust is well placed.
04How a review runs
Four stages, the same at every level
The principal is briefed at the outset and at the conclusion, and at any point between when a decision is required.
1
Briefing
We listen first. The principal's account of the office and the concern, taken in confidence. Scope, systems and people are agreed in writing before anything else happens.
2
Review
People, agreements and records examined together, within the agreed scope and under counsel where it is needed.
3
Traffic-light report
Every finding becomes a marked item with its evidence, closing with an overall assessment and one recommendation.
4
Briefing to the principal
The findings and the options for acting on them, presented to the principal in private.
05Our services
Three levels of service, matched to the certainty of the concern
Sense check
Starting point
Something feels off, but nothing is certain.
What it covers
Key people and entities mapped. A red-flag check of the office's agreements for restrictive or unfair terms. Office records reviewed against a short list of risk typologies.
What you receive
A traffic-light report and a briefing with one recommendation.
Indicative duration
2 to 3 weeks.
Resolve a concern
Starting point
A specific concern must be proven or put to rest.
What it covers
The full circle of people of interest, including undisclosed third parties. Independent counsel reviews the full suite of agreements. A full review of office records against financial crime typologies.
What you receive
A traffic-light report, a briefing, and an independent adviser retained for a defined period.
Indicative duration
6 to 8 weeks, then retained for 3 to 6 months.
Act and recover
Starting point
Harm has occurred and the principal must act.
What it covers
A full register of interests, with witness outreach and registry extracts. Every signed agreement reviewed by finance and litigation counsel. A full forensic review of records and financial statements. Claims pursued through counsel.
What you receive
A report, retained support with trustees, directors and administrators, and a formal closure briefing.
Indicative duration
6 to 8 weeks to the first report, then retained for 6 to 12 months.
Durations assume office records are available in the first week. They are confirmed at the initial briefing.
06The deliverable
The deliverable: a traffic-light report
Every finding becomes a marker with a rating, so the principal sees at once what needs action, what needs watching and what can be set aside. Each marker carries the evidence behind it.
The report closes with an overall assessment and one recommendation.
Red, action required
Evidence of harm, or of intent.
Amber, review
A term or relationship that creates exposure the principal has not consented to.
Green, no concern
Tested, and clear.
07Scope
The matters we examine, and the limits we observe
Matters examined
Misappropriation
Unauthorised payments, diverted funds and inflated costs.
Undisclosed conflicts
Arrangements and side terms the principal was not told about.
Misrepresentation
Performance, risk or valuations reported as better than the statements show.
Unauthorised exposure
The principal's name, assets or credit committed to third parties without consent.
Personal use
The office's resources, access or standing used for private benefit.
Limits we observe
We do not:
conduct surveillance of any kind
access personal devices or personal accounts
interview staff without the principal's authority
pursue criminal matters ourselves; these are referred to counsel
manage assets, sell products or take referral fees
The matters in scope are agreed with the principal at the initial briefing and scaled to the level of service.
08How we work
Discreet, independent and within your authority
Confidential
Material stays with Kompass and is seen only by named people. Nothing is shared with the office unless you decide it should be.
Within your authority
We work only within your mandate and the office's own policies, and confirm the lawful basis for each review with counsel first.
Independent
We manage no assets, sell no products and take no referral fees. We have no stake in the outcome beyond yours.
Respectful
We work with the office's people, not around them, and we say so when the evidence clears them.
How evidence is gathered and held
1
Scope agreed in writing
The principal defines which systems, agreements and people are in scope. Nothing outside it is touched.
2
Collected under counsel
Data is taken from office-controlled systems only, with the principal's authority and under counsel.
3
Held in a segregated environment
Access is limited to named people and logged. Nothing is copied to personal devices.
4
Preserved to an evidential standard
Chain of custody is recorded from collection to report, so that findings can be relied on if the principal chooses to act.
09The team
Investigators, bankers and advisers to regulators
Each engagement is led by a partner and supported by a team drawn from banking, prosecution, regulation and financial intelligence. The team's experience includes:
appointments as Skilled Person and Monitor for a GCC regulator
evidence given in the High Court as a lead investigator in a national serious economic offences unit
leadership in national financial intelligence and in public prosecution and asset forfeiture
chief compliance officer experience at a UAE bank, including a concluded regulatory monitorship
Certified Fraud Examiners with risk leadership at a global bank and in UAE financial services
Finance lawyers, litigation and arbitration counsel and forensic accountants are engaged alongside the team where a matter requires them.
10Fees
Three fee structures. One is agreed before work begins.
For a Sense check, or Resolve a concern
Fixed fee
Where the scope can be defined at the outset.
A defined scope, period and fee agreed in advance.
For Act and recover, and the retained role
Retainer
The advisory role that follows a Resolve a concern engagement.
A monthly retainer for a defined period.
For live situations where scope cannot be fixed
Time and materials
Agreed day rates for each role.
A cap that is not exceeded without the principal's approval, and a weekly statement of time.
Indicative fees follow the initial briefing. Counsel, forensic accountant and registry costs are agreed separately and passed through at cost.
11Advisers
For advisers acting for a principal
Many engagements begin with the principal's lawyer, trustee or private banker. We are glad to brief an adviser first, in confidence, and to work alongside them.
Kompass manages no assets and takes no referral fees, so our view is independent of every party to the office.
Adviser to the principal→Kompass briefing→The principal
Briefings are held in confidence, with the principal's consent.
12Questions
Questions principals ask
Who will know that a review is taking place?
That is agreed with you, in writing, at the initial briefing. Nothing is accessed covertly, and the approach is confirmed with counsel before any review begins.
Do you access personal phones, email or accounts?
No. We review office-controlled systems only, within the scope you authorise.
How long does a review take?
A Sense check typically takes 2 to 3 weeks. Durations for each level of service are confirmed at the initial briefing.
How are fees agreed?
In writing, before any work begins, as a fixed fee, a retainer, or time and materials with a cap.
What happens if the review finds nothing wrong?
You have evidence that your trust is well placed, and the people involved are cleared. We say so in the report.
Can my lawyer or adviser contact you on my behalf?
Yes. Many engagements begin that way.
Next step
Begin with a private conversation
Every engagement starts with a confidential briefing with you, or with the adviser who acts for you. Scope and fees are agreed in writing before any work begins.